Privacy Policy

1. Information we collect

When you request a quote or book a trip we collect the details needed to provide transportation: your name, email, phone number, pickup and drop-off addresses, trip date and time, passenger count, and payment information processed by our booking provider (LimoFlow) and its payment processors. If you call us, we may keep records of the call for dispatch and service quality. Our website logs standard technical data such as IP address, browser type, and pages visited.

2. How we use information

We use your information to confirm quotes, coordinate dispatch and drivers, process payments, send booking confirmations and trip updates, respond to questions, and meet legal and insurance requirements. We do not sell your personal information.

3. Cookies and analytics

Our site uses minimal cookies. We may use analytics to understand how visitors use the site and improve it; analytics providers process this data under their own privacy policies. You can block cookies in your browser without affecting your ability to book by phone at (773) 923-0220.

4. Sharing

We share information only with the parties required to fulfill your trip: our booking and payment providers, our licensed and insured drivers, and authorities where the law requires it. We never sell or rent your data to third parties.

5. Data retention and security

We keep trip and payment records as long as required for accounting, tax, insurance, and legal purposes. We apply reasonable administrative and technical safeguards to protect your information.

6. Your rights

You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it where the law permits, by contacting us at the details below. We will respond within a reasonable time.

7. Contact

Questions about this policy: Contact us, call (773) 923-0220, or email info@chicagoexecutivecharters.com.

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